Privacy policy
“We” and “Us” refers to South Quay Travel & Leisure Limited.
This privacy policy sets out how South Quay Travel & Leisure Limited uses and
protects any information that you give South Quay Travel & Leisure Limited when you
use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check
this page from time to time to ensure that you are happy with any changes. This policy is
effective from 1st July 2007.
What we collect
When you make an enquiry or a booking we need to collect information to ensure that we
deal with the process as smoothly as possible. This information includes certain details
such as your name and address, email address, telephone number and credit card details.
What we do with the information we gather
We require this information to process your booking and provide you with a better
service. We disclose your information to third parties solely for the purpose of
completing your booking e.g. credit card processing via www.secpay.com
We may periodically send promotional email about new products, special offers or other
information which we think you may find interesting using the email address which you have
provided.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets
you know when you visit a particular site.
We use traffic log cookies to identify which pages are being used. This helps us
analyse data about web page traffic and improve our website in order to tailor it to
customer needs. We only use this information for statistical analysis purposes and then
the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access to
your computer or any information about you, other than the data you choose to share with
us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the
following ways:
- whenever you are asked to fill in a form on the website,
look for the box that you can click to indicate that you do not want the information used
by us for direct marketing purposes
- if you have previously agreed to us using your personal
information for direct marketing purposes, you may change your mind at any time by writing
to or emailing us at info@ictsqt.co.uk.
We will not sell, distribute or lease your personal information to third parties..
You may request details of personal information which we hold about you under the Data
Protection Act 1998. If you would like a copy of the information held on you please write
to South Quay Travel & Leisure Limited, Studios 20/21, Colmans Wharf, 45, Morris Road,
London E14 6PA.
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address. We will promptly
correct any information found to be incorrect.
Security
Please be assured that when you book and make payments online your information remains
private as it is encrypted as it travels over the internet. Look for the padlock symbol
when you are entering your card details.
Your credit/debit card payment is processed by www.secpay.com
We are committed to ensuring that all your information is secure. In order to prevent
unauthorised access or disclosure we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online.
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